Privacy Policy
At Flicker & Flame Candle Shop, we value the privacy of our visitors and customers. This Privacy Policy outlines the ways in which we collect, use, disclose, process, and manage your personal information when you visit our website. It also explains how we protect your privacy and comply with privacy laws applicable to our operations in Texas.
Information We Collect
We may collect personal information from you in several ways, including when you visit our website, make a purchase, or sign up for our newsletter. The types of information we collect include:
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Personal Information: Name, email address, phone number, billing and shipping addresses, payment information.
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Non-Personal Information: Information about your device, IP address, browser type, operating system, and browsing behavior on our website.
How We Use Your Information
We use the information we collect for the following purposes:
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To process and complete your orders.
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To provide customer service and respond to inquiries.
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To send promotional emails, newsletters, or other updates related to our products.
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To improve our website and services based on user behavior and preferences.
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To comply with legal obligations, such as tax and shipping requirements.
Data Sharing and Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping companies, and email marketing platforms. These third parties are required to keep your information confidential and use it only for the purpose of providing services on our behalf.
Additionally, we may disclose your personal information when required by law or to comply with a legal process such as a court order or government request.
Data Protection and Security
We are committed to protecting the privacy and security of your personal information. To safeguard your data, we implement various security measures, including:
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Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted via our website, such as payment details.
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Access Control: We limit access to your personal information to employees and contractors who need to know that information to process your orders or provide customer support.
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Regular Audits: We conduct periodic audits to ensure our data protection practices are up to date and compliant with privacy regulations
Despite our efforts to protect your information, no data transmission method over the internet is 100% secure. We cannot guarantee the absolute security of your information.
Your Rights Under Privacy Legislation
In accordance with privacy laws, you have the right to:
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Access: You can request a copy of the personal information we hold about you.
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Correction: You can request that we correct any inaccuracies in your personal information.
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Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
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Opt-Out: You may opt out of receiving marketing emails by clicking the unsubscribe link in any email we send you or by contacting us directly.
To exercise any of these rights, please contact us at contact@flickerflamecandles.com.
Collection of Minors' Data
Flicker & Flame Candle Shop does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete that information as soon as possible. If you believe we may have collected such information, please contact us immediately at contact@flickerflamecandles.com.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically for any updates.
Jurisdiction
This Privacy Policy is governed by the laws of the state of Texas. Any disputes related to this policy will be resolved in the courts located in Texas.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Contact Us If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:
Flicker & Flame Candle Shop
contact@flickerflamecandles.com